General Terms and Conditions
Effective Date: July 30, 2025
Welcome to www.nuexlo.co.za. These General Terms and Conditions (hereinafter, the “Terms”) govern your use of this website and the purchase of products through it. By accessing or using our website, you agree to be bound by these Terms, as well as all applicable laws and regulations. If you do not agree with any part of these Terms, please do not use our website.
1. Acceptance of Terms
By visiting our website and/or purchasing from us, you agree to comply with these Terms, including policies and notices referenced herein or accessed via hyperlink. These Terms apply to all users of the site, including, but not limited to, browsers, suppliers, customers, merchants, and/or content contributors.
2. Use of the Website
2.1. Minimum Age: By agreeing to these Terms, you represent that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and have given us consent to allow any of your minor dependents to use this site.
2.2. Prohibited Use: You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
2.3. Harmful Software: You must not transmit any worms, viruses, or any code of a destructive nature.
3. Price and Product Changes
We reserve the right to modify product prices at any time without prior notice. We also reserve the right to discontinue any product or service at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
4. Product Information
We strive to display product colors and images as accurately as possible. However, we cannot guarantee that the display of any color on your computer monitor will be accurate. Product descriptions and prices are subject to change at any time at our sole discretion. We do not guarantee that the quality of products, services, information, or other material purchased or obtained will meet your expectations.
5. Orders and Payment
5.1. Accuracy of Customer Information: You agree to provide current, complete, and accurate purchase and account information for all purchases. You also agree to promptly update your account and other information, including email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.
5.2. Right of Refusal or Cancellation: We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. Restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
6. Return Policy
For detailed information regarding returns and refunds, please see our separate Return Policy.
7. Privacy
For detailed information about how we collect, use, and protect your personal data, please see our separate Privacy Policy.
8. Third-Party Tools and Services
We may provide access to third-party tools over which we have no control or supervision. You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability arising from or related to your use of optional third-party tools. Any use by you of the optional tools offered through the site is at your own risk and discretion.
9. Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will have no liability for any third-party materials, websites, or other materials, products, or services of third parties. We are not responsible for any damage or loss related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with third-party websites.
10. User Feedback and Content
If, at our request, you submit certain specific presentations (e.g., contest entries) or, without our request, submit creative ideas, suggestions, proposals, plans, or other materials (collectively, “Feedback”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Feedback you provide. We have no obligation to keep any Feedback confidential, pay compensation for any Feedback, or respond to any Feedback.
11. Errors and Inaccuracies
Occasionally, there may be information on our site or the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after an order has been submitted).
12. Prohibited Uses
In addition to other prohibitions in these Terms, you may not use the site or its content:
(a) for any illegal purpose;
(b) to solicit others to perform or participate in illegal acts;
(c) to violate any regulations, rules, laws, or ordinances;
(d) to infringe or violate our intellectual property rights or those of others;
(e) to harass, abuse, insult, harm, defame, disparage, intimidate, or discriminate;
(f) to provide false or misleading information;
(g) to upload or transmit viruses or any malicious code;
(h) to collect or track the personal information of others;
(i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for obscene or immoral purposes; or
(k) to interfere with or bypass the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that the use or inability to use the Service is at your own risk. The Service and all products and services delivered through it are provided “as is” and “as available,” without any warranties, express or implied.
In no event shall Nuexlo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products obtained via the Service.
14. Intellectual Property
All content included or made available through the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Nuexlo or its content suppliers and is protected by national and international copyright and trademark laws.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.
16. Termination
Obligations and responsibilities incurred prior to termination survive termination. These Terms are effective until terminated by you or by us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you stop using the website. We may terminate the agreement if you breach any Term or provision without notice.
17. Severability
If any provision of these Terms is found to be illegal, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered separate from these Terms.
18. Entire Agreement
The failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision. These Terms, together with any policy or operational rules published by us on this site or in relation to the Service, constitute the entire agreement between you and us regarding your use of the Service.
19. Contact
If you have any questions regarding these General Terms and Conditions, please contact us at support@nuexlo.co.za.
Disclaimer: The content of this website may include automatically translated or AI-generated text. In case of discrepancy, the Dutch version of the General Terms and Conditions prevails. Shopify tools and features may have their own terms and conditions.